From debfd7321490f97332fc3e3965fdd4435995184b Mon Sep 17 00:00:00 2001 From: yusufipk Date: Thu, 30 Jul 2026 17:41:43 +0700 Subject: [PATCH] docs(terms): require cause for suspension and termination Section 13 let us suspend or terminate an account "with or without cause and with or without notice". It is common boilerplate, but for a product whose pitch is that you can hold your own footage and leave whenever you want, it reads as a standing right to close a paying customer for no reason. It replaces that with four defined grounds: material breach of the Terms with a ten day cure period, no cure period for a repeated breach of the same obligation; unlawful use, infringement of a third party's rights, or a security risk, where we may act immediately; fees unpaid fourteen days past due after notice; and legal compulsion. Defined grounds need their counterparts, so the clause also carries what we owe in return: suspension while we investigate comes with a duty to say why and to restore access if the suspicion does not hold, terminating for any other reason or discontinuing the Service or a plan takes thirty days notice and a refund of prepaid unused fees, and User Content stays available for export for thirty days after termination. Section 6 had the same flavour and is softened to match, from removing content "at our sole discretion" to where we reasonably determine it violates the Terms. That refund promise contradicted Section 5 and the Refund Policy, which both say every fee is non-refundable including unused months. The general rule exists to stop buyer's remorse refunds, not to let us keep a prepaid year we cut short, so Section 13 now overrides them explicitly and the Refund Policy states the same exception rather than leaving the two pages to disagree. --- app/refund/page.tsx | 12 ++++++++++- app/terms/page.tsx | 51 ++++++++++++++++++++++++++++++++++++++------- 2 files changed, 54 insertions(+), 9 deletions(-) diff --git a/app/refund/page.tsx b/app/refund/page.tsx index 7a99330..a848eb6 100644 --- a/app/refund/page.tsx +++ b/app/refund/page.tsx @@ -30,7 +30,7 @@ export default function RefundPolicyPage() {

Refund Policy

-

Last updated: April 10, 2026

+

Last updated: July 30, 2026

@@ -77,6 +77,16 @@ export default function RefundPolicyPage() { for the current billing period. You will continue to have access to the Service until the end of your current paid period.

+

+ This no-refund rule does not apply if we terminate your account for a reason other + than your breach of the Terms, or if we discontinue the Service or your plan. In those + cases we refund the unused portion of any fees you have prepaid, as described in + Section 13 of our{' '} + + Terms of Service + + . +

diff --git a/app/terms/page.tsx b/app/terms/page.tsx index 7a886cb..3a2b4bd 100644 --- a/app/terms/page.tsx +++ b/app/terms/page.tsx @@ -30,7 +30,7 @@ export default function TermsOfServicePage() {

Terms of Service

-

Last updated: April 10, 2026

+

Last updated: July 30, 2026

@@ -133,8 +133,8 @@ export default function TermsOfServicePage() { or regulation.

- We may remove or suspend access to User Content that violates these Terms at our sole - discretion. + We may remove or suspend access to User Content where we reasonably determine that it + violates these Terms.

@@ -236,11 +236,46 @@ export default function TermsOfServicePage() {
-

13. Termination

-

- We may suspend or terminate your access to the Service at any time, with or without - cause and with or without notice, if we believe you have violated these Terms or for - any other reason at our sole discretion. +

+ 13. Suspension and Termination +

+

We may suspend or terminate your access to the Service if:

+
    +
  • + you materially breach these Terms, including the Acceptable Use restrictions in + Section 7, and do not remedy the breach within ten (10) days of our written notice. + No cure period applies to a repeated breach of the same obligation; +
    • +
  • + your use of the Service is unlawful, infringes a third party’s rights, or + exposes us or other users to legal liability or a security risk, in which case we + may act immediately and without prior notice; +
    • +
  • + your subscription fees remain unpaid fourteen (14) days after their due date and we + have notified you; or +
    • +
  • we are required to do so by law or by a competent authority.
    • +
+

+ Where we reasonably suspect the conduct described in the second bullet above, we may + suspend your account while we investigate. We will tell you why, and we will restore + access if the suspicion is not borne out. +

+

+ If we terminate your account for any reason other than the ones listed above, or if we + discontinue the Service or your plan, we will give you at least thirty (30) + days’ written notice, refund the unused portion of any fees you have prepaid + (notwithstanding Section 5 and our{' '} + + Refund Policy + + ), and keep your account accessible for export during that period. +

+

+ Except where the law requires otherwise or the content itself is unlawful, your User + Content will remain available for export for thirty (30) days after termination, after + which it may be permanently deleted.

You may cancel your account at any time through your billing settings or by contacting