The per-file ceiling was a flat 5 GiB from the environment, which is both
too small for a paying account with 200 GB of storage and unaware of what
an upload actually costs. The provider derives its own renditions from the
file (1080p, 720p and down) and bills them to the same account, so a file
allowed to fill the quota exactly is over it by the time it finishes
processing.
The ceiling is now 80% of whatever limit the account is held to: 160 GB on
the plan, 2.4 GB on a cardless trial, and it moves on its own when either
number changes. OPENFRAME_MAX_VIDEO_UPLOAD_BYTES keeps working as an
absolute cap for a host that wants one, where the lower of the two applies,
and an instance running without billing has no quota to divide and falls
back to the flat 5 GiB. The refusal now names the ceiling, which the old
one left the client to guess.
Finalize re-checks only the host cap. Re-deriving the account's ceiling
there would delete a finished upload over a plan that lapsed while the
bytes were in flight, and an upload larger than what was declared is
already caught by the declared-size check beside it.
The trial now starts inside the product, at email verification, and Stripe
grants none at all: checkout creates a subscription that bills immediately.
Verifying an address is what buys the seven days, which is also the cheapest
abuse control there is.
An unexpired trial is treated as an entitlement the account already holds, so a
Stripe sync can add access but never retracts a trial that has not run out. That
matters most for the abandoned checkout: the resulting incomplete subscription
carries no trial_end, and writing it through would have erased the days the
account still had and locked it out.
Unpaid accounts are bounded by what they can cost us rather than by what they
can do: one workspace, one project, 3 GiB of direct uploads. YouTube imports,
share links, guests, comments and approvals stay unlimited, because those are
the parts worth trying and they cost nothing. isPaidTier() is the new seam;
hasBillingAccess() answers a different question now that access no longer
implies a card.
Signup CTAs, the pricing card, the comparison pages, the terms and the refund
policy all said the trial converts to a paid plan by itself. It no longer does,
so they say what happens instead. Settings and a banner name both dates that
matter: when the trial ends, and the fifteen days after that during which
nothing is deleted.
/admin/growth compares the two funnels on signup to paid within a fixed 30 day
window, not trial to paid. Dropping the card requirement multiplies trials, so
the old ratio can fall while more people actually pay, and reading it that way
would retire the change for the wrong reason.
yusufipek
yusufipk